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1) Cancellation Fee
Cancellation Fee is for the collection of an additional amount related to refunds.
Penalty Fee applies to Exchanges & Revalidated tickets
2) Deposits Down Payments
For Groups - SVC segment associated with group name from Group PNR; No additional PNR needed:
(1) Create a name field representative of the group
>N.ALPS/HIKINGTOUR
(2) Add an SVC segment using the board city and date of group travel
>0SVCOSEK1VIE10JUL-N1/D/997/GRP DPST/10000.00
(3) Report transaction to the OS Group Desk contact
3) Unaccompanied Minor - UMNR
1G Entry: >DAS01L1*TX-UM14
4) Oxygen
Agents must inlcude SSR MEDA in the PNR prior to requested the Oxygen Fess
1G ENTRY >SI.MEDA*NEEDS OXGYEN
5) Paid Seats must be request via Smartpoint on Galileo
Paid Seats if the SSR ASVC element is returned as KD with a 0.00 value EMD Issuance is required, SSR ASVC with KK status do not require EMD documents.
6) First Checked Bags
Only applicable when using LH Branded Fares
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