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1) For Penalty Fee :

TAP required Penalty Fee colected using DU Tax Code globablly EXCEPT for Point of Sales Brazil where an EMD-S issuance is required

2) For Group Deposit :

Create a Booking File for on passenger and issue an EMD

Secondly Create a Group Booking (N.G/tour)

TP require two Manual OSIs entered:-

One for the EMD number and the second date paid and number of passengers

1G: >SI.TP*EMD 6182901949001

1G entry: SI.TP*EMD PAID 25NOV 10 PAX

3) For Paid Seats :

TP seats assigned in Business or Economy Class will show as chargeable seats, whether chargeable or complimentary. This is due to variances in seat maps given variability on city pair routings and aircraft from one day to the next. This means all confirmed seats will receive the KD status code.

(1) Passengers should be ticketed prior to requesting seat assignments.

(2) For travel through September 2016, assigned seats may show as chargeable at a specific price. Seats may also be

complimentary, or priced at 0.00. These free seats will also receive the KD confirming status code - instead of KK.

(3) Because of the above system limitation, assigned Business Class seats will show as chargeable but at a price of 0.00.

As above, these complimentary seats will also receive the KD confirming status code.

(4) For travel October 1 and beyond, TP¡¯s new fare families as part of their Rich Content and Branding program become effective.

This includes fare basis code changes to include ¡°DSC¡±, ¡°BSC¡±,¡°CLC¡±, or ¡°PLU¡± (¡°string¡±) as part of the fare quoted.

Seats will be chargeable if the fare basis codes includes any one of these ¡°strings¡±.

(5) TAP Portugal Frequent Flyer members often have pre-booked seats on their profiles, which generate confirmed seat requests

upon PNR booking. Should a different seat be subsequently requested, it will result in rejection due to the existing seat assignment.

To assign a different seat, TP requests the agent cancel the existing seat assignment and assign the desired seat.

This will allow identifying the exemption or chargeability of the requested seat.

(6) TP requests that Paid Seat EMD's be issued for the true chargeable seats. For those priced at 0.00, TP

requests agents refrain from issuing those EMD's.

4) For 1st and 2nd Checked Bags :

In Economy Class on TP-operated flights within/to/from Europe and north Africa

For 1st two checked bags. 3rd or more bags should be sold Pre-Paid Baggage (XBAG)

Sold in conjunction with -*SC1F or -*LC1F fare basis codes

5) For EMD-A SSR Free Text Requirements :

1st Checked Bag : >DAS01L1*TX-1PC 23KGS DIMS 40X40X40CMS (# of pieces, dimensions, and weight)

2nd Checked Bag : >DAS01L2*TX-1PC 23KGS DIMS 40X40X40CMS (# of pieces, dimensions, and weight)

Pre-Paid Baggage (XBAG) : >DAS01L3*TX-1PC 24X18X8 5lbs (# of pieces and dimension and weight) (for 3rd or more bags)

Pet In Cabin (PETC) : >DAS01L3*TX-CAT 18X10X10 10LBS (species, dimension and weight)

Bicycle (BIKE) : >DAS01L2*TX-32X24X2 10LBS 3PC (dimension, weight and number of pieces)

Oxygen (AOXY) : >DAS01L4*TX-3LT PER MIN (include bottle debit which is the number of liters per minute that pax must inhale)

Unaccompanied Minor (UMNR) : >DAS01L5*TX-10YRS (age must be 5-17yrs)

Musical Instruments (MUSS - C/0I2) : >DAS01L3*TX-FLUTE 10kg and 20x10x10cms (actual weight and dimensions)

Musical Instruments (MUSM - C/0PR) : >DAS01L4*TX-GUITAR 25kg dims 150x50x100cms (actual weight and dimensions)

Musical Instruments (MUSL - C/0I3) : >DAS01L5*TX-CELLO 40kgs dims 180x60x100cms (actual weight and dimensions)

6) Notes regarding FQTV passengers & complimentary services :

(1) Enter TAP FQTV number prior to booking services

(2) Fast Track Security Lane and Lounge Access are complimentary for Gold & Silver passengers

(3) Meals are complimentary for Gold passengers

(4) Meals are complimentary for all passengers on flights lasting 4 hours or longer in duration

(5) Do not issue EMD's for complimentary services (i.e. with a 0.00 value). Complimentary services should receive a KK status

confirmation.

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